About Instructions and process for returning orders

About Instructions and process for returning orders:

   when the customer service and the guests answered to cooperation intention, the guests to the company account or the company allowed the account, then the contract is reached, whether the purchase party or the production party should be in accordance with each other to complete the contract. In the production process, there will be such and such problems, can not be the production or the purchase party is not always smooth sailing, may be due to some problems need to return the production order. When one party does not want to go on the contract, want to return the production order. So you have to go back to the production order process.

    the first case: the guest initiated the return, I have not yet been produced, this time can be cancelled production orders, but I because of the consulting services for customers, because of the receipt of the order, I have started the production process, including the preparation of production plans and production mobilization meeting, contact suppliers, etc., I negative time and energy, so the guests will be deducted from the return of a certain amount of expenses, how to calculate the cost? Our deduction is like this: deduction = order amount * 20%, the minimum deduction of 200 yuan. For example: the guests to pay 500 yuan, the calculation method is: 500 * 20% = 100 yuan, but our minimum deduction is 200 yuan, then the refund is 500-200 = 300 yuan after the order is canceled, if the guests to pay 10000 yuan, then the calculation method is 10000 * 20% = 2000 yuan, then the refund can be refunded 8000 yuan after the deduction of the fee.

    the second case: the guest initiated the order cancellation, our company has begun production, it includes the purchase of materials or other work has begun, then this time is not to return the order.。

    the third case: our company initiated the order cancellation, there is no official production, although there are other production preparations, but our company will still be one hundred percent of the refund, not deducted a penny.

    the fourth case: our company initiated the order cancellation, production has begun formal production, but because of some reasons, can not complete the order normally. Completed the product in accordance with the agreed unit price collection, the unfinished part of the refund processing